Return to My Accounts
Contact us
If you're affected by Hurricane Francine, we're here to help.
Representatives are available with the following services:
Expedited access to cash. A process is in place to expedite money movement. For assistance, please call the Ameriprise Client Service Center:
- 800.862.7919
- 7 a.m. to 7 p.m. Central Time (CT), Monday - Friday
- 8 a.m. to 5 p.m. (CT) Saturday and Sunday
Representatives can also assist with RiverSource Insurance and Annuity accounts and answer insurance premium questions.
Investments
Phone
SPS Advantage, Brokerage, and Ameriprise ONE® Financial Account
7 a.m. to 7 p.m. Central time (CT) Monday – Friday
All other investments and inquiries
7 a.m. to 6 p.m. Central time (CT) Monday – Friday
24/7 support for Ameriprise ONE® Financial Account Debit Card
SPS Advantage, Brokerage, and Ameriprise ONE® Financial Account
70400 Ameriprise Financial Center
Minneapolis, MN 55474
General Correspondence
70100 Ameriprise Financial Center
Minneapolis, MN 55474
Client Payments/Deposits
70200 Ameriprise Financial Center
Minneapolis, MN 55474
Banking
Phone
Banking
7 a.m. to 7 p.m. Central time (CT) Monday – Friday
Ameriprise bank general correspondence
70915 Ameriprise Financial Center
Minneapolis, MN 55402
Ameriprise bank deposits by mail
70209 Ameriprise Financial Center
Minneapolis, MN 55402
The secure site on ameriprise.com
Email us about the secure site on ameriprise.com
Please note that account-specific questions cannot be answered through email.
Home loans
Home loans
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Loan Origination through The Ameriprise Home Lending Program |
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For Purchase or Refinance (originations through Embrace Home Loans): |
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For Loans Serviced by Cenlar, sub-servicer of Ameriprise Bank, FSB |
For Loans Serviced by Rushmore Loan Management, sub-servicer of Embrace Home Loans |
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For payment and specific loan servicing information (Cenlar): Hours: Payment Mailing Address: For west coast properties*: Cenlar For all other states: Cenlar *West Coast Properties (California, Alaska, Arizona, Colorado, Hawaii, Idaho, Montana, Nebraska, New Mexico, Nevada, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming, and Guam) |
For payment and specific loan servicing information (Rushmore Loan Management): Hours: Payment Mailing Address: Rushmore Loan Management Services Overnight: Rushmore Loan Management Services |
Cards
Phone
Ameriprise® Visa Signature® Credit Cards
- 833.396.7253
- Outside the U.S. call collect: 701.461.0223
Ameriprise Rewards
Monday through Friday 7:00 a.m. to 9:00 p.m. (Eastern Time)
Saturday and Sunday 9:00 a.m. to 9:00 p.m. (Eastern Time)
Ameriprise Visa® Debit Card
- U.S.: 888.356.1006
- Outside the U.S. call collect: 800.886.1507
Ameriprise® Visa Signature® Credit Cards
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408
Website support
7 a.m. to 9 p.m. Central time (CT) Monday – Friday
7 a.m. to 7 p.m. Central time (CT) Weekends
International callers
Call collect at 612.671.3131 and ask for the Service Delivery Client Service Call Center
Monday – Friday 8 a.m. to 5 p.m. Central time (CT).
Report fraud or security concerns
Phone
Please report any suspected unauthorized activity to Ameriprise:
- Call 800.862.7919 and request to speak to a representative.
- Mon-Fri 7:00 a.m. CT - 9:00 p.m. CT
- Sat-Sun 7:00 a.m. CT - 7:00 p.m. CT
Please forward any potential fraudulent emails that appear to be from Ameriprise to anti.fraud@ampf.com (we will respond whether it was fraudulent or not).
Visit our Privacy, Security & Fraud Center for additional resources.
Report ethical violations
Ameriprise Financial is committed to maintaining the highest standards of ethical business conduct. We promote a work environment that fosters mutual respect, openness and integrity. We achieve these goals by having policies and resources in place to guide individuals making ethical business decisions to support our mission and values.
Leaders, employees, advisors, independent contractors and vendors
The Ethics Hotline is a resource for leaders, employees, advisors, independent contractors and vendors. If you would like to report a suspected ethics violation, contact the Ethics Hotline at 800.963.6395 or online at ampf.ethicspoint.com.
The Ethics Hotline is available 24 hours a day, 7 days a week and is run by an independent third party. The hotline allows callers or those reporting online to remain anonymous and provides a comprehensive and confidential reporting service that assists leaders, employees, advisors, independent contractors and vendors with addressing ethical concerns and misconduct in the workplace.
Clients
Clients may report suspected ethical violations to the Ameriprise Financial Compliance Department at 866.738.5934 or at the address noted below:
Ameriprise Financial
2923 Ameriprise Financial Center S13/2923
Minneapolis, MN 55474
Or, request an appointment online to speak with an advisor.
At Ameriprise, the financial advice we give each of our clients is personalized, based on your goals and no one else's.
If you know someone who could benefit from a conversation, please refer me.
Background and qualification information is available at FINRA's BrokerCheck website.